HeadWest Outfitters and our staff are so excited to announce that we've opened a new storefront located at 8931 Peach Street Waterford, PA 16441 (2 miles south of I-90). This location is larger than our old store allowing us to carry all the same brands as you already love like Miss Me, Cowgirl Tuff, and Wrangler - just to name a few. We've also added additional brands such as Rocky Boots, Rock Revival Jeans, Muck Boots, American West and Dickies! Our store will be open Monday through Saturday, 10 a.m. to 9 p.m and Sunday 10 a.m. - 6 p.m.

When can I get my questions answered?

We are available for you to call, email, and chat during our normal business hours. If you have a question outside of these hours, please feel free to email us at and one of customer service representatives will get back to you the following business day.

Is my in-store gift card any good?

Of course! Please use your in-store gift card on any online purchase by entering the gift card number (the number will start with either a "6" or "7") in the coupon code field upon check out. These cards have no expiration date and no time fees.

Have a return?

Simply call and talk with one of our customer representatives and they can walk you through it! We have a few options, 1) local returns can be brought to our store location at 8931 Peach Street Waterford, PA 16441, OR 2) let our customer service representatives know that you need a Merchandise Return Form and they can email one to you. Please, be sure to read through our Return Policy page here.