HeadWest Outfitters and our staff are so excited to announce that we've opened a new storefront located at 8931 Peach Street Waterford, PA 16441 (2 miles south of I-90). This location is larger than our old store allowing us to carry all the same brands as you already love like Miss Me, Cowgirl Tuff, and Wrangler - just to name a few. We've also added additional brands such as Rocky Boots, Rock Revival Jeans, Muck Boots, American West and Dickies! Our store will be open Monday - Friday, 12pm. to 8pm and Saturday - Sunday, 10am to 6 pm.

When can I get my questions answered?

We are available for you to call, email, and chat during our normal business hours. If you have a question outside of these hours, please feel free to email us at and one of customer service representatives will get back to you the following business day.

Is my in-store gift card any good?

Of course! If you had purchased any Gift Card from our old location (before 2014) you can redeem your card by entering the gift card number (the number will start with either a "6" or "7") in the coupon code field upon check out. These cards have no expiration date and no time fees. If you'd like a Gift Card for our website, please purchase an eGift Card here.

Have a return?

Simply call and talk with one of our customer representatives and they can walk you through it! We have a few options, 1) local returns can be brought to our store location at 8931 Peach Street Waterford, PA 16441, OR 2) let our customer service representatives know that you need a Merchandise Return Form and they can email one to you. Please, be sure to read through our Return Policy page here.